Privacy
Privacy & request handling
The designated privacy contact is the Privacy Lead. We collect information reasonably needed to provide tools, understand requests, route inquiries, respond, secure the service and document consent.
Information collected
Depending on the form, this can include contact details, business/project preferences and basic attribution data such as landing page, referrer and UTM parameters.
Purpose and sharing
Information is used to provide requested functionality, classify inquiries, identify relevant match categories, communicate, reduce abuse and measure service performance. Where you consent, inquiry information may be shared with relevant independent providers/partners only for the specific request.
No unrelated data sale
This production package does not include behavioural advertising or a data-broker feature.
Trip information
Do not submit passport data, payment-card information, client government IDs, exact home addresses or other unnecessary sensitive traveller information through the B2B sourcing form.
Retention
Unmatched request records are targeted for deletion or de-identification within 90 days. Active inquiry records may be retained for up to 24 months from last activity when reasonably needed for the requested service, complaints, security, consent records or legal obligations.
Your choices
You may request access, correction or deletion of information associated with your request, or withdraw consent for future sharing.
Optional private workspaces
Some recurring-use sections offer an optional private workspace after a successful request. The workspace can store profile details, saved locations or assets, project/work-order notes, and identifiers linking later requests to the same workspace. It is not required to submit a request.
Workspace access uses a long, random private key rather than a password. Anyone who has the private workspace link can access that workspace, so the link should be treated like a private document link. The access key is stored in the browser when possible. Workspace data can be deleted from the workspace controls.